Privacy Policy

Dog Sport Supply Co. Privacy Policy

At Dog Sport Supply Co., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make a purchase, or interact with us in any way.

1. Scope

This Privacy Policy applies to all personal information collected by Dog Sport Supply Co., whether through our website (www.dogsportsupply.com), by phone, email, or any other channel. It also applies to our service providers and business partners who may process information on our behalf.

2. Definitions

Personal Information: Any information that identifies, relates to, or could reasonably be linked to an individual. Examples include your name, address, phone number, email, and payment information.

Non-Personal Information: Data that cannot identify an individual, such as aggregated or anonymized statistics about website traffic or product preferences.

3. Information We Collect

  • Contact information such as name, address, email, and phone number.
  • Account and order details when you make a purchase or create an account.
  • Payment information processed securely by Shopify or our payment processors. We do not store full credit card details.
  • Website usage data collected through cookies, analytics tools, and session tracking.
  • Communications you send to us, such as customer support requests or feedback.

4. How We Use Your Information

  • To process and fulfill your orders, including shipping and returns.
  • To communicate with you about your orders, account, or inquiries.
  • To send marketing and promotional materials if you have opted in.
  • To improve our products, services, and website experience.
  • To comply with applicable legal, tax, and regulatory obligations.

5. Legal Basis for Processing

Dog Sport Supply Co. processes your personal information on the basis of your consent, contractual necessity to fulfill your purchase, or legitimate business interests such as improving customer experience and ensuring network security.

6. Sharing of Information

We do not sell or rent personal information to third parties.

We may share limited data with trusted service providers who assist us in operating our business, including Shopify, payment processors, fulfillment partners, or marketing services. Data is shared only as necessary, and these providers are contractually required to safeguard your information.

7. Retention of Personal Information

We retain your information only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements. Payment information is never stored by Dog Sport Supply Co. beyond the scope of your active transaction.

8. Data Security

We use reasonable technical and organizational measures to protect your information, including encryption, secure servers, firewalls, and restricted employee access. Shopify provides PCI-compliant payment processing and end-to-end transaction security.

9. Your Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Request that we do not sell or share your personal data, where applicable.

To exercise these rights, contact us at privacy@dogsportsupply.com.

10. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze traffic, and provide relevant content. You can adjust your browser settings to refuse cookies, but some site functionality may be limited.

11. Currency Conversion

By using our website, you agree to allow third-party services to process your IP address to determine your location for currency conversion purposes. This information may be stored in a temporary session cookie and is removed when you close your browser.

12. Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from them.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the effective date. Continued use of the site constitutes acceptance of the revised policy.

14. Contact Information

Dog Sport Supply Co. Privacy Office
Email: privacy@dogsportsupply.com
Phone: (612) 361-0073
Mailing Address: Dog Sport Supply Co., 30605 201st Avenue, New Prague, Minnesota 56071, USA